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Frequently Asked Questions

Everything you need to know about your ITADAKI shopping experience.

How do I determine the right size for me?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your favorite fitting garments to ensure the perfect fit.

What is your return and exchange policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Exchanges are free, while returns for a refund may be subject to a nominal shipping fee.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

Are ITADAKI products ethically manufactured?

Yes, we prioritize ethical production. We partner exclusively with factories that guarantee fair wages, safe working conditions, and adhere to strict environmental standards.

Can I track my shipment?

Once your order ships, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and flexible financing options through Klarna and Affirm.